Privacy Policy

Privacy Policy for Christ Church Colne

At Christ Church Colne, we are committed to protecting the privacy and personal data of our visitors. This Privacy Policy outlines the types of information we collect, how we use it, your rights under the GDPR, and how to contact us regarding your data.

If you have any questions or require more information about this policy, please contact us at info@christchurchcolne.com.

Information We Collect

We may collect and process the following categories of personal data:

  1. Contact Form Data
    When you fill in a contact form on our website, we collect your name, email address, message, and any other information you choose to provide. This data is used solely to respond to your enquiry.
  2. Log Files
    Like many websites, we use log files. These include:
    IP addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks. This information is not linked to any personally identifiable data and is used to analyse trends, administer the site, and gather demographic insights.
  3. Cookies
    Our website uses cookies to store visitor preferences and track which pages are accessed. This allows us to customise content and improve user experience. You can control cookie usage via your browser settings.  You can read our cookie policy here:

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data only when we have a legal basis to do so, such as:

  • Consent (e.g. when you submit a contact form)
  • Legitimate interest (e.g. to administer and improve our website)
  • Legal obligation (e.g. to comply with law enforcement)

How Your Information Is Used

We use your personal data to:

  • Respond to your enquiries submitted through the contact form
  • Provide requested information about our services
  • Process payments (where applicable)
  • Improve our website and services

We do not sell or share your personal information with third parties except:

  • When required by law or regulatory authorities
  • When working with third-party service providers (e.g. payment processors), under strict confidentiality and data protection agreements

Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations. Contact form submissions are stored for up to 12 months, unless further communication requires extended retention.

Data Security

We take the security of your information seriously. Our website is protected by SSL encryption to ensure secure transmission of data. Access to personal data is restricted to authorised individuals only.

Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure (“right to be forgotten”)
  • Object to or restrict certain types of data processing
  • Withdraw consent at any time (if processing was based on consent)

To exercise these rights, contact info@christchurchcolne.com.

Children’s Information

We do not knowingly collect data from children under 13. If you believe your child has provided personal data via our website, please contact us, and we will promptly remove it.

Email Communications

Emails sent through our systems are considered private correspondence between sender and recipient. We do not monitor or disclose email content except where legally required or necessary to enforce our terms of use.

Scope of This Policy

This policy applies only to data collected through our website at https://christchurchcolne.com/. It does not apply to data collected offline or through third-party platforms.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Last updated: July 1, 2025

Contact

For any privacy-related concerns or requests, contact our Data Protection Officer at:

info@christchurchcolne.com